Netherne Management Limited

Other News

Latest Notice

Gleesons interests and remortgaging.

Latest Notice

A query has been raised by a couple of members about the fee/charge Gleesons ask for when issuing a certificate of compliance as part of the Land Registry process, for example when you move to Netherne or remortgage.

Please find attached a short paper setting out our understanding of the position.

Newsletters

NML board newsletters, 2015 to 2018.

Newsletters

Village Resources

Two useful guides to the village.

Guide to Netherne

Prepared by the NML board, answering how your village works.

A Pictorial History of Netherne

The Netherne History Poster.

FAQs

Frequently Asked Questions

BOOKING & FACILITIES
How do I book the village hall or pavilion?
Both the hall and the pavilion are booked online through the Hallmaster booking system, with the link and a QR code provided here. For any general enquiries, email estatemanager@nml.estate.
How do I book a tennis court?
The tennis courts are for NML and Leisure Centre members only, and they are booked, with keys obtained, only through the Leisure Centre reception.
What are the Leisure Centre and gym opening hours?
Monday to Friday 06:30 to 21:00, and weekends and bank holidays 08:30 to 16:30, with the pool closing 15 minutes before the centre. You'll find full details on the Leisure Centre page.
When is the village shop open?
Monday to Thursday 07:00 to 20:00, Friday and Saturday 07:00 to 21:00, and Sunday 08:00 to 20:00. There's more on the shop page.
Which food vans visit?
We're lucky to have a number of food trucks visiting the village. The Fish and Chips van is a regular on Thursdays, and we also see others offering pizza, premium baps and hot sandwiches. The vans tend to come and go, so the best way to see who's about in any given week is to check the Netherne on the Hill Village group on Facebook.
LIVING HERE & HOW THE VILLAGE WORKS
Why do some people pay more than one ground rent or service charge?
Some properties also sit within a Local Management Company (LMC), so those owners pay NML and, on top of that, their LMC, which looks after specific parts of their own development such as building insurance and shared garden areas. NML isn't responsible for anything the LMCs provide.
What does the NML service charge pay for?
In short, NML is responsible for all the communal buildings and land it owns, and the service charge covers running and maintaining them. That takes in the leisure centre, the village hall, the pavilion and the extensive grounds, including the playground, the tennis courts and the football pitches, along with the street lighting on Upper Lodge Way, NML's staff costs and SHW's fees.
Why do we have a management company rather than the council, and who grits the roads in winter?
The communal land was never the council's. It passed from the NHS to M J Gleeson and then to NML in 2011, so we look after it ourselves through the service charge. On the roads specifically, it's worth being clear that aside from Upper Lodge Way, NML doesn't own any of the roads at Netherne, so we aren't in a position to deal with gritting or pothole repairs even if we wanted to. The council arranges the gritting and prioritises Netherne Drive, and NML provides salt bins at various locations for residents to use at their own risk.
Who are NOTHRA and what is their role?
NOTHRA is the Netherne-on-the-Hill Residents Association, formed in 2003 and open to all residents rather than just NML members. It organises the social and community side of village life, lobbies the councils on local issues and feeds ideas to NML. There's no charge to join.
Is there a connection between NML and NOTHRA?
There's no legal connection between the two, though they work closely together on relevant community matters.
If I have a dispute with a neighbour, who do I contact?
NML and SHW don't resolve disputes between neighbours, so for things like noise or high hedges the right port of call is Reigate and Banstead Borough Council. If you believe someone is in breach of their deed of covenant, report the detail to SHW and the Board will consider it.
If I want to make a change to my property, such as an extension or new fencing, who do I contact?
Check your deed of covenant or lease first, as that sets out your obligations, and if NML permission is needed, send the request to SHW. You'll also need to secure any council or other statutory permissions separately.
BUYING, SELLING & REMORTGAGING
What's involved when I sell or remortgage my property?
See the Gleesons Interests & Remortgaging notice above for the current position on this.
Why do we pay a fee when we sell or remortgage?
When you sell, there's an exit fee, which comes from a clause in your deed of covenant. The NML exit fee is 0.25%, and depending on whether your property also falls within an LMC, some properties are subject to a secondary fee on top. That exit fee is retained by NML and held securely in a dedicated account used only for the benefit of the community, so it goes back into looking after the village. On a remortgage there's a separate charge that covers the work of processing the notices and issuing the Certificate of Compliance, sometimes referred to by solicitors as a Certificate of Consent for Land Registry purposes, which is needed to register the charge at Land Registry, and that administration is carried out by SHW.
GETTING IN TOUCH
I've got a suggestion or comment about a project for the village. Who do I contact?
The best route is to email Zack at SHW: zjermy@shw.co.uk, which helps keep communication open and consistent.